Contents
1. Introduction
At Play Safe, your privacy is a big deal to us. Actually, it's kind of the whole point. We built this app so that you can keep track of your sexual health without worrying about who else might see your data.
This policy explains exactly what data we collect (spoiler: very little), what stays on your device (spoiler: almost everything), and what your rights are.
2. Your data stays on your device
Here's the most important thing: your personal data is stored on your device and is not stored on our servers.
This includes:
- Your profile information (sex, risk tolerance)
- Your sexual activity logs (partners, encounters, protection used)
- Your STI test results
- Your safety score and risk calculations
- Your partner information
We don't have access to this data. We can't see it, we can't read it, and we definitely can't sell it. It lives on your phone and nowhere else.
If you delete the app, this data is deleted with it. There's no cloud backup, no account to log into, and no way for us to recover it.
3. Anonymous usage analytics
We collect anonymous usage data to understand how people use Play Safe so we can keep improving it. Think of it like knowing that "lots of people use the safety score feature" without knowing who uses it.
What we collect
We use a service called PostHog to collect anonymous analytics. Here's what that includes:
- Feature usage events: for example, that someone started the onboarding flow, viewed the premium page, or completed a purchase. These events don't contain any personal health data.
- Anonymous properties: general attributes like your sex, approximate number of past partners, risk tolerance level, and whether you have premium. These help us understand our user base in aggregate. They are not tied to your name, email, or any identifying information.
What we don't collect
We never collect:
- Your name, email, or phone number through analytics
- Details about your sexual activity, partners, or test results
- Your precise location
- Any data that could identify you personally
You can opt out
During the app setup, you're given the option to opt out of anonymous usage data collection. You can also change this in the app settings at any time. If you opt out, no analytics data is sent from your device.
4. Anonymous STI notifications
Play Safe offers a feature that lets you anonymously notify past partners if you test positive for an STI. This is entirely optional and helps people take care of their health.
What data is involved
When you use this feature:
- The phone number you enter for the recipient is sent to our server to deliver the notification.
- The notification does not reveal your identity to the recipient.
- We may record your IP address and other metadata when you use this service.
Why we keep this data
We take misuse of this feature seriously. Using a messaging service to harass or threaten someone is a criminal offence in many jurisdictions. If potential misuse is reported to the police by a recipient, we may cooperate with a law enforcement investigation and provide recorded data (including IP addresses).
Recipient opt-out
Anyone who receives an anonymous notification can opt out of future messages by visiting playsafeapp.com/stop.
5. Premium purchases
Play Safe offers optional premium features available through in-app purchases. These purchases are processed by Apple (on iOS) or Google (on Android) through their respective app stores, and managed by a service called RevenueCat.
We do not directly process your payment information. RevenueCat may collect:
- Transaction data (purchase date, product, price)
- Anonymous device identifiers for purchase verification
For more details, see RevenueCat's Privacy Policy.
6. Support & feedback
If you contact us for support, we use Intercom to manage support conversations. Any information you voluntarily share in a support ticket (such as your name, email, or description of an issue) is processed by Intercom.
We only use this information to help you with your issue. For more details, see Intercom's Privacy Policy.
7. Your rights under GDPR
If you're in the European Economic Area (EEA) or the United Kingdom, you have the following rights:
- Right to access: You can ask us what data we have about you. For most data, the answer is "none" since it's all on your device.
- Right to correction: You can correct any inaccurate data. For on-device data, you can do this directly in the app.
- Right to deletion: You can delete your on-device data by deleting the app. For analytics data, you can contact us and we'll delete any anonymous data associated with your device identifier.
- Right to object: You can opt out of analytics data collection at any time in the app settings.
- Right to data portability: Since your data is stored locally, you already have full access to it.
- Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence.
8. Age requirements
Play Safe is not intended for anyone under the age of 18. We do not knowingly collect data from users under 18. If we learn that we have inadvertently collected data from someone under 18, we will take steps to delete it promptly.
9. Changes to this policy
We may update this privacy policy from time to time. If we make significant changes, we'll let you know through the app or on our website. We encourage you to review this page periodically.
10. Contact us
If you have any questions about this privacy policy or how we handle your data, reach out to us:
Email: privacy@playsafeapp.com